1. All sales are final and cannot be cancelled once placed. We do not accept returns or exchanges, due to sanitary reasons.
2. If a product is damaged (manufacturing damage), we will take responsibility and replace it once evidence of a damaged product is provided and the damaged item is shipped back to us (we are not responsible for shipping charge). We cannot replace or exchange used items.
3. We only offer refunds with store credit; please note that we do not refund money by any circumstances. (SHIPPING FEES ARE NON-REFUNDABLE)
4. If the shipping address provided is incorrect and the package is delivered back to our warehouse, you are responsible for the extra shipping fee for us to ship it again.
5. Please note that when an item is described as a "pre-order", it means that your entire order will be shipped the date the item arrives. If you wish to receive the other items first, separate orders need to be placed.
We work from Monday-Thursday and orders take about approximately 1-6 working days to ship, please be patient and read our policy before you order.
Emails and Direct Messages (via Instagram) take approximately 5-15 business days to receive a response. Understand the wait time is extensive due to traffic and if you email us repeatedly it could possibly extend your request. We work on a first come first serve basis.
Store credits or claims are only valid 24 hours after receiving the package; after that we cannot offer store credits or exchange any merchandise.
WE ARE NOT RESPONSIBLE IF THE ADDRESS PROVIDED IS INCORRECT AND THE PACKAGE IS DELIVERED TO THE LOCATION. UNLESS WE HAVE EVIDENCE OF A TRACKED ERROR ON OUR END. ***WE ARE NOT RESPONSIBLE.***
WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.
WE ARE NOT RESPONSIBLE FOR DELAYED PACKAGES BY USPS.
AT THE MOMENT WE ARE EXPERIENCING A LOT OF TRAFFIC AND ORDERS CAN TAKE AN EXTRA 2-6 DAYS TO SHIP.
*We do not ship on weekends*
1. All sales are final, we don't accept returns, exchanges, store credits, or refunds. Please make sure the correct coupon code and address are provided before checkout.
2. Orders cannot be modified or altered once they are placed.
3. We are not responsible for damaged products by USPS
4. Please allow 3-6 extra business days for orders to process and ship (1-2 pairs can come in an envelope)( 3-8 pairs can come in bundles when purchased in promo codes or specify in the comment section if individual boxes are preferred)
5. We are not responsible for stolen, lost or damaged products unless it is a manufacturing damage and can be claimed for 24 hours after receiving the package. If you contact us after more than 24 hours have passed, we have the right reject the claim.